Southern Rockies Animal Emergency & Specialty
Veterinarians
We pledge that you can count on us to:
Provide consistently excellent care and exemplary service that meets or exceeds the high standards we are committed to as an AAHA-accredited hospital
Make referrals hassle-free
Foster teamwork at every step of the patient-care process
Earn your trust and respect
Communicate with you in a timely manner about the status and progress of each and every patient you refer to us to ensure seamless care coordination between our practice and yours
Referral Form & Portal
We want to make sure that working with Southern Rockies is as easy as possible, so referring a patient to our practice is as easy as:
Calling us at (719) 473-0482
Log onto our Portal where you may submit a referral and obtain instant access to all of your referred patient’s records
Completing our referral form and faxing it to us at (719) 434-9502
We accept referrals 24 hours a day, 365 days a year. Any patient you refer will be treated only for the condition for which they’re referred. Should we discover other health issues, we’ll notify you so that an appropriate treatment plan can be developed.
Southern Rockies is proud to provide an online veterinary referral form below for your convenience.
How do I use the portal?
If we have your email address, an email is sent to you at the time your patient checks into our hospital. The email will have an embedded, secure link that will take you directly to your patient’s file.
Update notifications will be sent via email so you can follow the progress of your patients’ cases. And, you can view your current patients and search for previous patients within the previous twelve months.
How do I log in if I don’t have the email link?
You were provided a unique user name and default password when the portal launched. If you don’t have that email or know your user name, simply click “User Name Help” on the login screen.
What if I don’t know my password?
Simply click “Forgot Password” on the log-in screen.
What if I prefer a fax?
Fax-only recipients will receive a Welcome Letter containing information on how to log into our website and subsequently, the portal, should you wish to access files in this manner as well.
The Daily Patient Medical Summary (Referral Letter) will follow the Welcome Letter. Update notifications will also be faxed, unless you log on to change your profile and settings.
Can I view the finalized lab work or other documents while my while my patient is still hospitalized?
Yes! Once any report, lab results, radiographs, or prescriptions are finalized, they will be available for viewing on the portal, even while the patient is still checked into our hospital.
If your patient is hospitalized, a Daily Patient Medical Summary Report will be provided and is also available on the portal so you can follow the progress of your patient’s case.
Will I know when my patient died or was euthanized?
We make every effort to inform you of your patient’s status in a timely manner. The database updates every two hours, at which time a change in patient status is checked.
If your patient is deceased, a notification is sent based on your communication preference. By default, a deceased notice is sent via email and fax.
Can I control what documents get faxed/emailed to me and to which email addresses?
Yes, you can control to which email addresses you wish documents to be sent, allow or disallow faxes, and what notifications you would like to receive.
What if I can’t find records for a past patient?
If you can’t find a patient’s record, it is possible that you are not listed in our system as the patient’s referring veterinarian. If that is the case, your client can simply call us to add your name to their pet’s file.
Please note, patient records are available twelve months retroactively from the current date via the portal.
